Grand Vue Adventures (“we,” “us”), 250 Trail Drive, Moundsville, WV 26041, explains here how we handle personal information from adventures.grandvuepark.com, online bookings, emails and visits to the park.

What We Collect

• What you give us: name, email, phone, booking and purchase details, participant and waiver details (for minors, provided by a parent or guardian), messages, job applications, and email or text sign-ups.
• Automatically: IP address, device and browser type, pages viewed, and whether our emails are opened, through cookies, pixels and similar tools.
• From others: our booking, payment, email and analytics providers, and anyone who books or buys a gift for you.

How We Use It

To process bookings, purchases and waivers; run the park responsibly; answer questions; send booking messages and the marketing emails or texts you signed up for; measure and advertise our park; review job applications; and prevent fraud and meet legal, insurance and accounting needs.

Cookies and Analytics

Our cookie banner (Cookiebot) lets you accept or deny non-essential cookies. If you deny, analytics tools don’t load. With your consent, tools from Google (Analytics) and Mailchimp (our email sign-up forms) may run on our site. Change cookie settings anytime by clicking the Cookiebot icon on our site.

Who We Share It With

Service providers who work for us (booking, payments, waivers, email, hosting and analytics); the person who booked or gave you a gift; and others when required by law, to protect safety, or if our business is sold. We do not sell personal information.

Your Privacy Choices

• Emails: click “unsubscribe” in any marketing email.
• Texts: reply STOP.
• Cookies: change cookie settings anytime by clicking the Cookiebot icon on our site.
• Your information: you may ask to see, correct or delete the personal information we hold about you (subject to legal exceptions, such as signed waivers). Email info@grandvueadventures.com or call (304) 407-6277. Depending on where you live, you may have additional rights under your state’s law; we’ll honor them as required.

Children

Our website isn’t directed to children under 13, and we don’t knowingly collect their information online. If you think a child has sent us personal information, contact us and we’ll delete it.

Changes and Contact

We’ll post any updates here with a new effective date, if applicable. Questions: info@grandvueadventures.com · (304) 407-6277 · 250 Trail Drive, Moundsville, WV 26041.